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January 5, 2026
Question

Digital Signature tag (:digsig) behaves like e-sign in browser when using Adobe Sign API

  • January 5, 2026
  • 0 replies
  • 54 views

I am using Adobe Sign REST APIs (tested via Postman) to send agreements via email.

Environment:

  • Acrobat Pro subscription

  • Agreement created using Adobe Sign API

  • PDF contains a Digital Signature text tag (:digsig)

  • Sending Group has Cloud Signatures and Download & Sign with Acrobat enabled

Observed behavior:
When the recipient opens the agreement in a browser, the Digital Signature field is rendered as a simple e-sign input box, allowing typed or drawn input instead of a certificate-based digital signature.

If an e-signature tag (:signature) is used, the signing flow works as expected.

This issue is consistently reproducible when using my account, while the same API flow works in Adobe’s Postman demo environment.