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January 23, 2026
Question

Issue with Signature Fields Not Attaching to Anchor Text in Adobe Acrobat Sign

  • January 23, 2026
  • 1 reply
  • 40 views

I am facing an issue when trying to attach signature fields to specific anchor texts in my document. I've provided the anchor texts (such as "[Representative Signature]", "[Client's Signature]", etc.) in the JSON request, but the signature fields are not getting attached to the anchor text locations as expected. Instead, they are being appended at the bottom of the page.



{
"fileInfos": [
{
"transientDocumentId": "CBSCTBABDUAAABACAABAA2NT0BclKYDtfiP4UZpdtGnrwfbAthKLp8pFfo_LX8Ao7NO31Y6zKUYPIGdDWh9fzHbdYpum_2jtnpxAeVFe4mBf3WcPOoePrfzTt2NMPUe8LaUXtL3JSMos9b060r9lXVd-BiK2GqWFN2jmDFED-HzztuH6gxuIga4cI7byFiSgaEUoE1n_NCFjcpQVuZmtfago5hNND0r8UlpHRzSRLFBT5y2cfyRAvweA_wneHkpgOpFvpQM-k_XU2PbBpK59W4LmSQlhZ_hJCixJH0L08mImYZWv6VGgM84g2qLLJA_E8tVj_9CpiCJtjnIJUh32pMCg7iMQW-NdyddzlARj7zLc_8G1BhdYOr3d2Fg0V8DZolGZRw2GU3MT13etE8q2I",
"primary": true
}
],
"name": "DocuSign Test Template",
"participantSetsInfo": [
{
"memberInfos": [
{
"email": "test@12.com",
"name": "Test 2"
}
],
"order": 1,
"role": "SIGNER",
"name": "SIGNER_1"
},
{
"memberInfos": [
{
"email": "test@122.com",
"name": "Test 12"
}
],
"order": 1,
"role": "SIGNER",
"name": "SIGNER_2"
},
{
"memberInfos": [
{
"email": "test@12.com",
"name": "G S"
}
],
"order": 1,
"role": "SIGNER",
"name": "SIGNER_3"
}
],
"signatureType": "ESIGN",
"state": "DRAFT",
"formFieldLayerTemplates": [
{
"participantSetName": "SIGNER_1",
"documentIndex": 0,
"transientDocumentId": "CBSCTBABDUAAABACAABAA2NT0BclKYDtfiP4UZpdtGnrwfbAthKLp8pFfo_LX8Ao7NO31Y6zKUYPIGdDWh9fzHbdYpum_2jtnpxAeVFe4mBf3WcPOoePrfzTt2NMPUe8LaUXtL3JSMos9b060r9lXVd-BiK2GqWFN2jmDFED-HzztuH6gxuIga4cI7byFiSgaEUoE1n_NCFjcpQVuZmtfago5hNND0r8UlpHRzSRLFBT5y2cfyRAvweA_wneHkpgOpFvpQM-k_XU2PbBpK59W4LmSQlhZ_hJCixJH0L08mImYZWv6VGgM84g2qLLJA_E8tVj_9CpiCJtjnIJUh32pMCg7iMQW-NdyddzlARj7zLc_8G1BhdYOr3d2Fg0V8DZolGZRw2GU3MT13etE8q2I",
"formFieldDescription": {
"inputType": "SIGNATURE",
"contentType": "SIGNATURE_BLOCK",
"displayLabel": "[Representative Signature]",
"required": true,
"visible": true,
"readOnly": false
},
"anchorTextInfo": {
"anchorText": "[Representative Signature]",
"anchoredFormFieldLocation": {
"offsetX": 10,
"offsetY": 0,
"width": 200,
"height": 40
}
},
"generatorType": "ANCHOR_TEXT"
}
],
"emailOption": {
"sendOptions": {
"completionEmails": "ALL",
"inFlightEmails": "ALL",
"initEmails": "ALL"
}
}
}

As you can see, I have specified anchor text like [Representative Signature], but the signature fields are being placed at the bottom of the page instead of at the anchor location.

Has anyone encountered this issue before, or could someone provide insights on what might be going wrong? Any suggestions or guidance would be greatly appreciated.

Thank you!



1 reply

Meenakshi_Negi
Legend
January 26, 2026

Hi gopi_2028,

 

Thank you for reaching out.

 

We have confirmed that you are using the Acrobat Sign Developer service and are therefore moving this thread to the Acrobat Sign Developer board for visibility.

This is something that experts can best answer. With the developer account, you may also contact the pre-sales team. They will be able to provide you with pre-sales technical assistance and share the correct information.
Please refer to the following link to contact them: https://adobe.ly/49QNSdz. You may use the Contact Us button for Adobe Sign Solutions under the team tab.

 

If you have an Acrobat Sign Enterprise account with an alternate email address, please contact our Adobe Sign Enterprise support team for the correct information. You may contact them using the steps in the following help document: https://adobe.ly/3NOedS9.

 

Thanks,

Meenakshi