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Knowledge Base for Adobe Fille & Sign - Request e-signature

Forum|Forum|2 years ago
May 25, 2023
1 reply
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After getting to the Request E-signature through one of the various options and entering the receipients' emails, I click More Options. The only two options available are email and password. How do you select the Knowledge Based Authentication (KBA)? Is this even possible? Or has it not been fully developed yet? Seems like maybe best to wait until this feature has the bugs worked out?

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atsmusz_as_dsEng

Adobe Employee

KBA is a paid option since it comes from a partner (lexisnexis).
Are you working from a developer account?

Are you looking to send agreements using KBA through the API?

If sending through API you need to enable the KBA auth method in your account:

Once that's done you can send using KBA as shown in thie example POSTMAN request here:
Send Library Doc agreements using KBA

Aaron Smusz - Data Science Engineering - Adobe Acrobat Sign

atsmusz_as_dsEng

Adobe Employee

@JBC Solutions Following up here, as we have not seen a response to our request for more context.

Aaron Smusz - Data Science Engineering - Adobe Acrobat Sign