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Biggio337249136iml
Participant
November 20, 2023
Question

Netsuite Integration with e-sign

  • November 20, 2023
  • 3 replies
  • 1083 views

My company uses Netsuite and I installed the Adobe eSign Services bundle for it.

I can login with the acrobat sign account to active the bundle without problem.

 

But when I go to Send For Signature (inside Netsuite) I get "You do not have permission to send an agreement" error. I have a free 30 days trial Enterprise Acrobat DC/Esign services account to connect with. So the error should not coming from the plan I am using now.

 

 
    This topic has been closed for replies.

    3 replies

    K
    Kurtis36508557d0gh
    Participant
    July 1, 2024

    I am curious if you were able to resolve this issue. I'm having the same problem in my enviornment.

    atsmusz_as_dsEng
    Adobe Employee
    atsmusz_as_dsEng
    Adobe Employee
    November 30, 2023

    Please provide an email address so we can look-up your account on our back-end?

    Aaron Smusz - Data Science Engineering - Adobe Acrobat Sign
    Meenakshi Negi
    Community Manager
    Meenakshi NegiCommunity Manager
    Community Manager
    November 30, 2023

    Hi Biggio337249136iml,

     

    Thank you for reaching out.

     

    We have checked that you are using the Acrobat Sign Developer service and hence moving this thread to the Acrobat Sign Developer board for visibility.

    If you have a question related to API integration, the experts can best answer it. With the developer account, you may also contact the pre-sales team. They will be able to provide you the pre-sales technical assistance and share the correct information.
    Please refer to the following link to contact them: https://acrobat.adobe.com/us/en/sign/pricing/plans.html. You may use the Contact Us button for Adobe Sign Solutions under the team tab.

     

    Thanks,

    Meenakshi

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