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Participating Frequently
August 21, 2023
Question

No longer have the ability to drag forms fields with the mouse just the arrow keys

  • August 21, 2023
  • 1 reply
  • 467 views

When creating a web form (inside the web app) i am dragging fields from the right hand menu like drop down boxs and text fields.    i no longer have the ability to move the fields with the mouse.  The only way to move them now is with the arrow keys. wheni have the mouse over the fields i get the drag symbol but no dragging happens.  last week i was able to and i have rebooted, cleared my internet temp files, and even logged into my account from a different computer differnty side of town and get the same result.   please help moving and dragging with the mouse gone is a HUGE pain

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1 reply

atsmusz_as_dsEng
Adobe Employee
Adobe Employee
August 23, 2023

Hi @Tony27804103h2nv ,

 

I have never seen this behavior before. 

Is it possible there is a browser plugin causing an issue?

Aaron Smusz - Data Science Engineering - Adobe Acrobat Sign
Participating Frequently
August 24, 2023

tried on a different computer that had just been reset to factory.   i opened the web and went staright to adobe and signed in.  went to sign and then created a web form.  i dragged the box i wanted tot he area i wanted it to be at.   relased the mouse, now i cannot reclick on it and drag it around...even though it gives me the sysmbol.    its very annoying having to use the arrow keys to do large movements.   i would not care but each doucument i am making has about 150 drop downs.