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Keiji2755690106cb
Participant
March 20, 2023
Question

oAuth 2.0 - Postman - There is no access token in response body even though API call is successful.

  • March 20, 2023
  • 3 replies
  • 4596 views

I am using developer account with free plan.
I am testing AdobeSign API to integrate with my company's product.
I cannot get access token with oAuth 2.0 in Postman.
I followed this article, and authorization is passed but response does not include access_token.

Shard is jp1.
https://helpx.adobe.com/sign/kb/how-to-create-access-token-using-postman-adobe-sign.html#:~:text=Log%20in%20to%20Acrobat%20Sign,required%20information%20and%20select%20Save.

 

Do I need an enterprise account to get access token?

At lease integration key as access token is working to call API with free plan.

 

    3 replies

    S
    saba29758572wlcp
    Participant
    May 11, 2023

    The pre-sales staff supports you with integration-related inquiries while you utilise the Developer account.

    When you need it, you can buy the service.

     

    Thanks,

    R
    richard29592540imao
    Participant
    May 11, 2023

    some documentation seems to point to /public/oauth/v2/token, some seems to point to /oauth/v2/token  .  The stuff at https://opensource.adobe.com  seems to be more accurate.

    please fix your documentation.

      atsmusz_as_dsEng
      Adobe Employee
      atsmusz_as_dsEng
      Adobe Employee
      April 12, 2023

      Hi There,

       

      You do not need an enterprise plan to be able to use oAuth.

       

      The process is, however a bit exacting.

       

      The response you are showing in the screenshot is HTML code which tells me that your request URL is probably not correct.

       

      What is the URL you called when receiving this response, please?

      Aaron Smusz - Data Science Engineering - Adobe Acrobat Sign
      K
      Keiji2755690106cbAuthor
      Participant
      April 13, 2023

      Hi.

      Auth URL: https://secure.jp1.adobesign.com/public/oauth/v2

       

      Access token URL: https://secure.jp1.adobesign.com/public/oauth/v2/token

       

      Best regards,

      Keiji

        R
        Rohith292986797h2t
        Participant
        April 14, 2023

        Even I am facing the same issue.

        The Authorization was successful but the access point is not available in the response body.

        Auth URL - https://secure.na3.adobesign.com/public/oauth/v2

        Access Token URL - https://secure.na3.echosign.com/public/oauth/v2/token

        Meenakshi Negi
        Community Manager
        Meenakshi NegiCommunity Manager
        Community Manager
        March 31, 2023

        Hi Keiji2755690106cb,

         

        Thank you for reaching out.

        As you have a question related to API integration, the experts can best answer it.

        Moving this thread to the Acrobat Sign Developer board for visibility.

         

        You may also contact the pre-sales team. They will be able to provide you the pre-sales technical assistance and share the correct information.

        Please refer to the following link to contact them: https://acrobat.adobe.com/us/en/sign/pricing/plans.html. You may use the Contact us button for Adobe Sign Solutions under the team tab.

         

        Thanks,

        Meenakshi

        K
        Keiji2755690106cbAuthor
        Participant
        April 6, 2023

        Hello,

         

        Do you mean I need to purchase plan to get answer?

         

        Thanks,

        Keiji

        Meenakshi Negi
        Community Manager
        Meenakshi NegiCommunity Manager
        Community Manager
        April 11, 2023

        Hey Keiji2755690106cb,

         

        As you are using the Developer account, the pre-sales team assists you with integration-related questions. 

        You may purchase the service when you require it.

         

        Thanks,

        Meenakshi

         

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