OAuth authorization process does not work

Question

Hi all, I have created an application in which I have configured the redirect uri. We have a development environment which is https://sandboxci.almeraim.com, and the production environment, so modify the redirect uri in the application, always works only by sandboxci, I do not know if it is a cache issue or something similar, in the images you can see the error message and the configuration of my application, thank you very much for the help you can give me.

Meenakshi Negi · Answer

Hi Diego262270789l64,

Thank you for reaching out.

Please refer to the information in the following help document: https://adobe.ly/3EUxPA2. Use the Shard as NA3 and check if that helps.

We have checked that you are using the Acrobat Sign Developer service, so we are moving this thread to the Acrobat Sign Developer board for visibility.

If you have a question related to API integration, the experts can best answer it. With the developer account, you may also contact the pre-sales team. They can provide you with pre-sales technical assistance and share the correct information.
Please refer to the following link to contact them: https://adobe.ly/4k7cVwG. You may use the Contact Us button for Adobe Sign Solutions under the team tab.

Thanks,

Meenakshi

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