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Ayane29371877j1w8
Participant
May 11, 2023
Question

Preventing Adobe from sending signature documents to signees email

  • May 11, 2023
  • 1 reply
  • 318 views

How do i prevent adobe from sending signature preview and document to the signees email. I already disabled all the settings in the account settings which points to that but it still gets send regardless. How can i disable the email from sending?

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1 reply

atsmusz_as_dsEng
Adobe Employee
atsmusz_as_dsEng
Adobe Employee
May 23, 2023

There are 2 ways to suppress the email.  Are you sending via the webUI or through an API call?

 

If you have to send from the Web UI, you'll need to contact support and have them change some settings in the "back-end" that are not available in the Admin UI.

 

If you are sending programmatically through the API, you can take a look at this API call in the examples:
https://www.postman.com/adobe/workspace/adobe-acrobat-sign/request/24728226-639b0d88-87ef-4cb8-b6bf-36af0efa22f1

 

Specifically look at the JSON object in the body of the call:

 "emailOption": {
    "sendOptions": {
      "completionEmails": "NONE",
      "inFlightEmails": "NONE",
      "initEmails": "NONE"
    }
  },

 

Aaron Smusz - Data Science Engineering - Adobe Acrobat Sign
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