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CC28502181l87q
Participant
February 20, 2023
Question

Salesforce - AdobeSign Integration : Agreement not showing up in Case object

  • February 20, 2023
  • 2 replies
  • 769 views

Hi

 

I have set up a free trial account using
Free developer accounts- https://www.adobe.com/sign/developer-form.html [adobe.com]

Followed the documentation below :
https://helpx.adobe.com/sign/integrations/salesforce-installation-guide.html
section:
'Add Agreements to other Salesforce Objects'

(created Lookup relationship and added Agreements to Related List in Case Page Layout)
But Agreements is not showing up in Case page.

 

Agreements is showing up properly under Contacts -> Related List, as soon as Adobe Sign is installed in my Salesforce org

This topic has been closed for replies.

2 replies

C
Community Manager
Chhavi GargCommunity Manager
Community Manager
March 23, 2023

@CC28502181l87q thanks for reaching out! Currently, we support Opportunity, Account, Contract, Contact, Lead, and User objects. We may provide support for adding agreements to any Salesforce object in the future release.

Thanks!

W
waruna2507611627nx
Participant
August 4, 2023

This why does this talks about 'Add 'Agreements' to other Salesforce Objects' ? Is other object are not supported ?

https://helpx.adobe.com/sign/integrations/salesforce-configure.html#add-agreements-other-objects

    Meenakshi Negi
    Community Manager
    Meenakshi NegiCommunity Manager
    Community Manager
    February 21, 2023

    Hi CC28502181l87q

     

    As mentioned above, you are using the Acrobat Sign Developer service.

    A question related to API integration, the experts can best answer it.

    Moving this thread to the Acrobat Sign Developer board for visibility.

     

    You may also contact the pre-sales team. They will be able to provide you the pre-sales technical assistance and share the correct information.

    Please refer to the following link to contact them: https://acrobat.adobe.com/us/en/sign/pricing/plans.html. You may use the Contact us button for Adobe Sign Solutions under the team tab.

     

    Thanks,

    Meenakshi

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