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Polaris DEV8284
Participant
October 8, 2025
Question

Unable to add users in admin console

  • October 8, 2025
  • 1 reply
  • 112 views

Hi, 

Unable to add user using email. Pls. provide steps how to add and what is missing. Should you need a call arrangement, pls. reply in the email and I will respond. 

 

Thanks

1 reply

P
Polaris DEV8284Author
Participant
October 8, 2025

As admin console, I am unable to add user by following the user guide. Kindly refer to the attached screenshot. I'm using the free version of DEV adobe acrobat sign. Please asisst. 

Meenakshi Negi
Community Manager
Meenakshi NegiCommunity Manager
Community Manager
October 9, 2025

Hi Polaris DEV8284,

 

Thank you for reaching out.

 

We have checked that you are using the Acrobat Sign Developer service, so we are moving this thread to the Acrobat Sign Developer board for visibility.

If you have a question related to API integration, the experts can best answer it. With the developer account, you may also contact the pre-sales team. They can provide you with pre-sales technical assistance and share the correct information.
Please refer to the following link to contact them: https://adobe.ly/4h4j7oH. You may use the Contact Us button for Adobe Sign Solutions under the team tab.

 

Thanks,

Meenakshi

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