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Troy341097040gfi
Participant
April 6, 2024
Answered

Webhook document_id

  • April 6, 2024
  • 1 reply
  • 301 views

Hi guys,
I'm intergrating Adobe Sign into my prod. But I got one case need to be help. Please help me to check it.

After I upload the document and create agreement. I get the document_id and store at my DB.
After signed, my webhook will be called. But the document_id in webhook is different from the last time when I have just created agreement. So I can not know which document need to update for that webhook call.
Could you please help me with this case?

Best regards

    This topic has been closed for replies.
    Correct answer Meenakshi Negi

    Hi Troy341097040gfi,

     

    Thank you for reaching out.

     

    We have checked that you are using the Acrobat Sign Developer service and hence moving this thread to the Acrobat Sign Developer board for visibility.

    If you have a question related to API integration, the experts can best answer it. With the developer account, you may also contact the pre-sales team. They will be able to provide you the pre-sales technical assistance and share the correct information.
    Please refer to the following link to contact them: https://adobe.ly/43Obaxc. You may use the Contact Us button for Adobe Sign Solutions under the team tab.

     

    You may also refer to the following help document for more information on Acrobat Sign Integration: https://adobe.ly/49tmWyt.

     

    Thanks,

    Meenakshi

     

     

    Marking a reply or response “Correct” will help future users with the same issue quickly identify the correct answer.

    1 reply

    Meenakshi Negi
    Community Manager
    Meenakshi NegiCommunity ManagerCorrect answer
    Community Manager
    April 8, 2024

    Hi Troy341097040gfi,

     

    Thank you for reaching out.

     

    We have checked that you are using the Acrobat Sign Developer service and hence moving this thread to the Acrobat Sign Developer board for visibility.

    If you have a question related to API integration, the experts can best answer it. With the developer account, you may also contact the pre-sales team. They will be able to provide you the pre-sales technical assistance and share the correct information.
    Please refer to the following link to contact them: https://adobe.ly/43Obaxc. You may use the Contact Us button for Adobe Sign Solutions under the team tab.

     

    You may also refer to the following help document for more information on Acrobat Sign Integration: https://adobe.ly/49tmWyt.

     

    Thanks,

    Meenakshi

     

     

    Marking a reply or response “Correct” will help future users with the same issue quickly identify the correct answer.

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