404 error The file you are trying to access could not be found. The file may have been deleted or moved in another session

My company has provided me with access to Acrobat Pro, but when I signed in to dowload app I'm getting a 404 error The file you are trying to access could not be found. The file may have been deleted or moved in another session. This happen right after signed into Sign in - Adobe ID. I've tried different browser and cleaned my browsing history. My internet connection and firewall are fine.