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rebeccah72679658
rebeccah72679658
Participant
Feb 1, 2015 12:53 AM UTC
Question

a network error occurred while attempting to sign in to convert PDF to excel.

I have tried to access this feature through internet explorer as well as firefox.....

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    1 reply

    Anubha Goel
    Anubha Goel
    Participating Frequently
    Mar 11, 2015 2:00 AM UTC

    Hi rebeccah72679658,

    Could you please let me know what OS version do you have.

    Please ensure that you are signing at "https://cloud.acrobat.com/exportpdf" using your Adobe ID and password.

    Also, share the screenshot of the error message as I need to analyze the issue.

    Regards,

    Anubha

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