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veyagus
veyagus
Participant
February 13, 2015
Question

acrobat 11 stop workin.

  • February 13, 2015
  • 1 reply
  • 513 views

I click on a pdf and try to open the program but it will not launch

    This topic has been closed for replies.

    1 reply

    S
    Sara_Forsberg
    Inspiring
    February 13, 2015

    Hi veyagus,

    What happens if you open Acrobat, and then open the PDF? Is it just that you're not able to open Acrobat by double-clicking a PDF, or will Acrobat not start no matter what you try?

    What operating system are you on? Do you have the most current Acrobat update installed (choose Help > Check for Updates). Are you able to open other PDF files?

    Looking forward to hearing back from you, so we can get to the bottom of this for you.


    Best,

    Sara

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