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veyagus
veyagus
Participant
Feb 13, 2015 9:28 PM UTC
Question

acrobat 11 stop workin.

I click on a pdf and try to open the program but it will not launch

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    1 reply

    Sara_Forsberg
    Inspiring
    Feb 13, 2015 10:00 PM UTC

    Hi veyagus,

    What happens if you open Acrobat, and then open the PDF? Is it just that you're not able to open Acrobat by double-clicking a PDF, or will Acrobat not start no matter what you try?

    What operating system are you on? Do you have the most current Acrobat update installed (choose Help > Check for Updates). Are you able to open other PDF files?

    Looking forward to hearing back from you, so we can get to the bottom of this for you.


    Best,

    Sara

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