Skip to main content
P
powerforcemotiondrive
Participant
November 15, 2022
Question

Acrobat Cloud - Can not open menu next to files ... blue spinning wheel

  • November 15, 2022
  • 1 reply
  • 559 views

Hello

I can not get anything to work in Acrobat cloud anymore. Can upload files from the Scan app ... but can not move them around within my cloud folder. If I try to open the menu ... next to the file ... just get blue spinning wheel. Spoke to support who ran me through deleting a bunch of certificates etc ... still same problem. Using Safari ... OS Ventura ... all up to date. Heeeeeeeellllllllpppppp its driving me nuts 😕😕

This topic has been closed for replies.

1 reply

Meenakshi_Negi
Meenakshi_Negi
Legend
November 30, 2022

Hi powerforcemotiondrive,

 

Thank you for reaching out, and sorry about the delay in response.

 

Please let us know if the issue still occurs or if you can open the files without any issues.

If the issue still occurs, try clearing the cache and using the new incognito window on Chrome.

 

Let us know if you need any help.

Thanks,

Meenakshi

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices