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BBBSA
Participant
Feb 20, 2015 3:46 PM UTC
Question

Acrobat file conversions

We already subscribe to Acrobat for file conversions. Why will it not let me upload a file for conversion without subscribing again?

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1 reply

Inspiring
Feb 20, 2015 5:51 PM UTC

Hi beckyk1979,

I've checked your account. It appears there may have been a payment processing issue for your ExportPDF subscription. Please Contact Customer Care to speak with an agent to resolve the issue.

Best,

Sara

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