Skip to main content
Participant
February 14, 2015
Answered

Acrobat is messed up and I cannot delete to reinstall

  • February 14, 2015
  • 1 reply
  • 832 views

Help

    This topic has been closed for replies.
    Correct answer pwillener

    You can remove it using the Acrobat Cleaner Tool http://labs.adobe.com/downloads/acrobatcleaner.html

    1 reply

    pwillener
    Legend
    February 15, 2015

    What is your operating system?  What is your Acrobat version?  What exactly means "messed up"?

    jc4121Author
    Participant
    February 16, 2015

    Ver XI...

    Win/7

    It must have not installed correctly after upgrading from Win/XP..I loaded a

    clean version of Win/7 not an upgrade.

    I downloaded Adobe Reader. It never would open a PDF.

    It will not uninstall uaing Windows Progam Uninstall.

    I need to remove it manually so I can begin again.

    ---

    This email has been checked for viruses by Avast antivirus software.

    http://www.avast.com

    pwillener
    pwillenerCorrect answer
    Legend
    February 16, 2015

    You can remove it using the Acrobat Cleaner Tool http://labs.adobe.com/downloads/acrobatcleaner.html