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May 15, 2017
Question

Acrobat pro dc issue.

  • May 15, 2017
  • 1 reply
  • 449 views

I have paid for the acrobat pro dc, (annually) but i see where its showing me the trial version which i only have 3 days remaining.

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    1 reply

    AkanchhaS8194121
    Legend
    May 15, 2017

    Hi Lenkyb,

    As mentioned that you have purchased the subscription for Acrobat Pro DC, please ensure that you are "Signed In" in the application using your correct email address under which you have purchased the subscription.

    Launch Acrobat go to> Help>Sign In and if you are already signed in then Sign out and Sign in back.

    If you have installed the creative cloud desktop application to start the free trial then you may refer to the help document- Stop Creative Cloud from reverting to trial mode

    Regards,

    Akanchha