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Participant
February 2, 2021
Answered

Acrobat Pro installed on new computer, no longer able to use comment markup tools for polygon

  • February 2, 2021
  • 1 reply
  • 945 views

I own Acrobat professional, version 11.0.  I recently purchased a new laptop with windows 10.  I deactivated my account on the old laptop and downloaded and install Acrobat professional on the new laptop.  When using pdf files, I typically need to use the Comment tools to markup the documents.  Today I noticed that the Drawing Markups that I use won't allow me to use the "draw cloud", "draw ploygon" and "draw connected lines" options.  I use the draw polygon option very frequently.  These 3 options are the only ones that are Grayed out and not available to use.  All the other tools appear to be available.  Why all of a sudden are these 3 not available?  S

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Correct answer defaultz05sce7lwrx9

Thank you Bernd.  I went to that forum and found my solution.  The new laptop is a touch screen so I had to turn the touch screen setting off to fix the issue.  Edit > Preferences > General > Touch Mode: Never

1 reply

Bernd Alheit
Community Expert
Community Expert
February 3, 2021

Try the forum for Adobe Acrobat.

defaultz05sce7lwrx9AuthorCorrect answer
Participant
February 3, 2021

Thank you Bernd.  I went to that forum and found my solution.  The new laptop is a touch screen so I had to turn the touch screen setting off to fix the issue.  Edit > Preferences > General > Touch Mode: Never