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Participating Frequently
February 24, 2024
Question

Acrobat's "Send" icon has changed to "Share" and now AGAIN forces uploading my private documents

  • February 24, 2024
  • 2 replies
  • 2132 views

There have been other posts wherein community members reported that Adobe unilaterally decided for everyone that instead of sending files as attachments, they would steal our PDF content, upload it to their cloud storage, and then send our trading partners a link instead of just attaching the file to an Outlook email as it has done in the past.

 

Previously, this was resolved with changing Preferences > Email Accounts > (uncheck) Always send files as a link    (which no one ever checked... Adobe changed that setting for you)

 

Later, another Adobe change was in Preferences > Reviewing > Share for review using Adobe's cloud storage   (another thing I suspect almost no one asked for or wanted)

 

Now, the "Send" option at the top right of the UI has changed to "Share" and again uploads my document to Adobe cloud storage, creates an Outlook email, and puts a link to the cloud storage file.  I don't know why Adobe thinks this is okay.  Someone should literally be fired for this decision.

 

I haven't found a solution yet other than to not use the native sending features and to manually attach files henceforth.  Does anyone have a solution that would easily allow for sending attachments from Acrobat under this new paradigm?

2 replies

Participant
February 25, 2025

I changed it back to the email envelope,

but it happend so quickly i might not remember it correctly:  I clicked on either File or Edit and there was an option to disable the new Adobe.

Meenakshi Negi
Community Manager
Community Manager
February 28, 2024

Hi anthWS,

 

Thank you for reaching out, and sorry about the trouble caused.

 

Please share the screen recording of the option you mentioned. Share the Acrobat and OS version on the machine.

Did the options change after a recent update? 

 

Thanks,

Meenakshi

anthWSAuthor
Participating Frequently
February 28, 2024

I found how to get it "right"...  for anyone else who runs into this, please see this screenshot...  Important to use the very subtle link at the right instead of the tempting Outlook icon on the left. 


Meenakshi Negi
Community Manager
Community Manager
March 7, 2024

Hi anthWS,

 

Thank you for sharing the information here, as it will help others with similar issues.

Let us know if we can be of any further help.

 

Thanks,

Meenakshi

 

 

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