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Participant
September 20, 2022
Question

Acrobat Shared Files for Review Error

  • September 20, 2022
  • 1 reply
  • 353 views

I have a number of files out for review, everyone is getting a "Something went wrong. Please try again later"

How long will this take to be fixed?

This topic has been closed for replies.

1 reply

Meenakshi_Negi
Legend
September 21, 2022

Hi Erik25064062ock5,

 

Sorry about the delay in response.

 

Would you mind elaborating on the issue?

Is this error appears at your end or just at the recipient's end?

Did you check if this happens with particular files?

Share the screenshot of the error message with us.

 

Thanks,

Meenakshi

Participant
September 21, 2022

Hello Meenakshi,

It turns out that the problem was that Adobe's cloud sharing was down for a while. A few hours later everythign worked again.

Meenakshi_Negi
Legend
September 26, 2022

That's Great! Glad to know the issue is resolved.

Let us know if we can be of any help.

 

Thanks,

Meenakshi