Acrobat Sign on iPhone 16 Pro Max issue

Question

Hello, Acrobar Sign App (v 3.29.90) on iPhone 16 Pro Max (iOS 18.3.2) is not functioning properly.

When user is trying to sign document app either closes as soon as signture button is selected, on other occations - it takes user to signature field, and after document is signed - app closes without user being able to submit the document.

User had no issues with older iPhone.

Anybody else have similar issue?

Meenakshi Negi · Answer

Hi Ethereal_Sunbeam6462,

Thank you for reaching out.

Please try reinstalling the application and rebooting the device once. If the issue still happens, could you share the screen recording of what happens when you sign the document?

Let us know how it goes.

Thanks,

Meenakshi

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