acrobat standard 2020

Question

After getting a new computer, i realized that i needed to upgrade my old acrobat 11 so today i purchased a license upgrade but it turns out that i do not own the 2017 equipment -- which was not stated at purchase -- so i do not know how to go about cancelling the upgrade and purchasing 2020.  Anyone able to help?  Adobe is not all that helpful in the area of customer service unfortunately.

Tariq Dar · Answer

Hello,

You need to contact our assisted support team for cancellation. https://www.adobe.com/in/about-adobe/contact.html
For Acrobat 2020 you may also go through this: https://helpx.adobe.com/in/acrobat/faq-acrobat-2020.html

~Tariq

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