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doveag
Participant
December 12, 2014
Answered

acrobat trial over and I can't seem to view PDF's without purchasing acrobat

  • December 12, 2014
  • 1 reply
  • 498 views

I don't know how to get rid of the prompt to purchase Acrobat now that my trial is over.  Whenever I try to view a PDF I get a window asking me to purchase Acrobat..can't seem to use the regular version of Adobe like I once could.  Help, please!

    This topic has been closed for replies.
    Correct answer Sara_Forsberg

    Hi doveag,

    Before you downloaded the trial, were you using Adobe Reader to view the PDF files? If so, you should still have Reader on your computer. You just need to make sure that you're opening that, and not Acrobat, when you want to view your PDF files.

    Best,
    Sara

    1 reply

    S
    Sara_ForsbergCorrect answer
    Inspiring
    December 12, 2014

    Hi doveag,

    Before you downloaded the trial, were you using Adobe Reader to view the PDF files? If so, you should still have Reader on your computer. You just need to make sure that you're opening that, and not Acrobat, when you want to view your PDF files.

    Best,
    Sara

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