Skip to main content
Sara22058200hpdt
Participant
December 20, 2024
Question

Acrobat Web "Please wait while edit is being prepared" When Wanting to Edit a PDF

I have just upgraded to the free trial of Acrobat. I want to edit a PDF file. I tried on the disktop app but it keeps crashing. Now I'm trying on the Web but it keeps saying "Please wait while edit is being prepared" whenever I click on a text. The file is only one page but I have been waiting for hours..

This topic is closed to new replies. Start a new post to keep the conversation going.

5 replies

kglad
Community Expert
kgladCommunity Expert
Community Expert
December 20, 2024

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from using the community bugs">
Translate
Sara22058200hpdtAuthor
Participant
December 20, 2024

I don't understand what you mean.. I thought this is where I should post. And I was not complaining about the navigation either.

Translate
kglad
Community Expert
kgladCommunity Expert
Community Expert
December 20, 2024

you posted in the "using the community" forum while your post is about "acrobat online".

Translate
Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices