Acrobat X and File conversion

I have recently purchased a year's subscription to file conversion on my Acrobat X - however, when I try to use it Acrobat seizes up - what to do?

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Adobe Employee

Hi,

Thank you for your subscription to Acorbat Plus.

Please let me know in more details what steps you took and any errors if you have seen during your workflow.

I think you are using Acrobat XI Pro, not Acrobat X.

Thank you.

Hisami

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