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MSHertzSr62
Participant
Mar 15, 2015 12:09 PM UTC
Question

Acrobat XI Pro


Adobe Acrobat XI Pro is downloaded, it ran yesterday after an hour of troubleshooting and today it will not open

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1 reply

Sara_Forsberg
Inspiring
Mar 17, 2015 1:26 AM UTC

Hi MSHertzSr62,

I'm sorry to hear that you're having trouble opening Acrobat. Are you on Mac OS or Windows (and what version)? And, what happens when try to launch it? Do you get an error message? What steps did you go through yesterday to get it to start (so we don't repeat work you've already done)?


Best,

Sara

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