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jimmyd82826850
Participant
January 20, 2015
Question

Acrobate cloud will not load

  • January 20, 2015
  • 3 replies
  • 289 views

I have a brand new Dell laptop and a few days ago the adobe cloud would load just fine, recently it has continuously shows progress, but never loads.  Is there something in my internet settings that prevents me from viewing my cloud on my computer?

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    3 replies

    S
    Sara_Forsberg
    Inspiring
    January 21, 2015

    Hi jimmyd82826850,

    What browser are you using? Please make sure that you're using a supported web browser: System requirements | Acrobat.com.

    If you are, and are still having trouble, clear the cache and try again. If it was working before, and nothing has changed on your new computer since it did work, I wouldn't expect that Internet settings are getting in the way.


    Best,

    Sara

    pwillener
    pwillener
    Legend
    January 21, 2015

    What exactly is "my cloud" - https://cloud.acrobat.com/ ?

    J
    jimmyd82826850Author
    Participant
    January 21, 2015

    That is correct

    Firefly Community Gallery
    Adobe Firefly

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