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jisland
jisland
Participant
August 5, 2019
Answered

add document cloud directory on my Mac computer

  • August 5, 2019
  • 4 replies
  • 21380 views

I have various cloud-based documents, including OneDrive, Dropbox, and Creative Cloud files, mirrored on my Mac OSX (MacBook) computer as subdirectories. These sync back and forth to the cloud-based directories. I recently started to use the Adobe Scan app (downloaded to my iPhone) to scan receipts, corporate documents like licenses, etc. instead of using a traditional scanner. By default, the Adobe Scan documents end up in a default "Adobe Scan" folder in my Adobe Document Cloud account. How can I get Document Cloud, and its subdirectories/folders like Adobe Scan, to mirror onto my MacBook? How do I add Document Cloud to my MacBook Finder?

      Correct answer AkanchhaS8194121

      Hi Jisland,

      As asked, how to add Document Cloud folder to MacBook finder, so that you can get access of Document Cloud files without logging in on Web.

      This is something, that can not be achieved. To know more about why it doesn't, you may read the response below-

      You can not set up Document Cloud files directory in your Mac's library like Creative Cloud. Reason being, Document Cloud is a web based service, it doesn't have an specific desktop app like we have for Creative Cloud, know as Creative Cloud Desktop Application.

      When you install Creative Cloud desktop app, a folder with the name Creative Cloud Files is created on your system and a shortcut to this folder is pinned to the Navigation panel in Windows and similarly in Mac. Which continue to sync with the files uploaded or going to be uploaded on cloud.

      Document Cloud files can only be accessed online, or through Adobe Reader/Acrobat desktop app.

      Hope this answers your query.

      Thanks,
      Akanchha

      4 replies

      I
      Ilijas
      Participant
      August 19, 2020

      If Microsoft can add OneDrive as a folder in the Mac Finder, I don't see why Adobe cannot do the same. I'm happy to have a folder in my hard drive from which the cloud syncs.

      Now, dear Adobe, fix this. Immediately.

      It is extremely annoying and cumbersome to have to download docs from Document Cloud in order to attach them to emails, or do anything with the files.

        T
        Test Screen Name
        Legend
        August 19, 2020

        This isn't a bug, and people who declaim "fix it" are missing the point - it isn't broken. However, it's a very reasonable thing to want. I suggest someone interested add it to the Wish List in https://www.adobe.com/products/wishform.html (choose Acrobat as the product, as this will connect to the Win/Mac product teams who would have to do the work). Please post the URL so that other interested people can go and support it/upvote it. Adobe count votes on feature requests. Feel free to also comment in the forums, but that in itself won't make the slightest difference to the future. Adobe don't read posts and consider them as votes.

          S
          ShrinkingTyler
          Participant
          April 22, 2020

          This is a feature/issue thats been present here in the forums since at least 2017...fix it. Thats all there is to say. No excuse, no "Solution", no FAQ. Release an update, thats it. Dont even reply to this thread again (Adobe reps), just get this fixed. Adobe and the PDF is a great story of innovation that spans multiple decades....and that work/dedication is repaid generously by your large number of subscribers. We pay a pretty substantial rpice and are happy to be part of the adobe family, for the most part.... If this isnt something that will be fixed by adobe, because i know that it CAN be fixed, then once i finish my annual commitment me and my company will most likely make a switch to Office 365 for our document needs. Dont let us down on such a minor request...

           

           ^^^^

          This is just stupid...

            D
            DrPrice
            Participant
            April 23, 2020

            Since my PC recently had a "near death" experience, I have been using cloud based services more.  I open my file explorer and there is Microsoft 365 OneDrive and I can add files to folders easily.  I would like to see the Adobe Document Cloud show up in file explorer, to make moving files to the cloud as easy as moving files on my PC. 

             

            Currently, I open a web browser -> get to the Adobe Cloud page -> click upload file.  This is just to many steps AND I could not figure out how to upload an entire folder at a time.  I had to upload each document individually.  AND I could not get them into the appropriate folder within the cloud, I had to upload them, then move the documents to the appropriate folder.    

             

             

              D
              danstevensphoto
              Participant
              January 17, 2020

              I have the same question for Adobe.  Please can you make it possible to sync document cloud with desktop?

                AkanchhaS8194121
                AkanchhaS8194121Correct answer
                Legend
                August 7, 2019

                Hi Jisland,

                As asked, how to add Document Cloud folder to MacBook finder, so that you can get access of Document Cloud files without logging in on Web.

                This is something, that can not be achieved. To know more about why it doesn't, you may read the response below-

                You can not set up Document Cloud files directory in your Mac's library like Creative Cloud. Reason being, Document Cloud is a web based service, it doesn't have an specific desktop app like we have for Creative Cloud, know as Creative Cloud Desktop Application.

                When you install Creative Cloud desktop app, a folder with the name Creative Cloud Files is created on your system and a shortcut to this folder is pinned to the Navigation panel in Windows and similarly in Mac. Which continue to sync with the files uploaded or going to be uploaded on cloud.

                Document Cloud files can only be accessed online, or through Adobe Reader/Acrobat desktop app.

                Hope this answers your query.

                Thanks,
                Akanchha

                  neilb66992435
                  neilb66992435
                  Participant
                  October 30, 2019

                  I would also like to be able to access my files and folders without having to use the webbased system as its too clunky - if you can do this for creative cloud, why can you not also do it for document cloud?

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