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Participant
November 29, 2023
Question

Adobe Acrobat and OneDrive Issue

  • November 29, 2023
  • 1 reply
  • 1394 views

Hello, I have been using OneDrive with Acrobat (in Google Chrome) for over a year now with no issues to view school files. Recently (within the past weeks or month), I have not been able to view any PDF in OneDrive. I get one of two error messages, and my file does not show up. 

  • {"error": {"code": "Forbidden", "message": "Not allowed to access this resource.", "details": { "error_code": "403" } }
  • Error URL provided is expired or invalid. Please reinitiate the workflow.

When I open files out of OneDrive, the Acrobat extension works just fine. I have tried in other browsers, still no luck. Anyone got a fix?

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1 reply

Participant
November 29, 2023

I have uninstalled and reinstalled the Acrobat extension multiple times. I have signed out and signed into OneDrive. 

*Just to let people know what I have already tried with no success*

Participant
February 7, 2024

Any solution to this problem, we are having the exact same thing with ONE user only.

Participant
February 13, 2024

I have this problem too.