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September 12, 2017
Answered

Adobe Acrobat Export PDF

  • September 12, 2017
  • 2 replies
  • 968 views

I downloaded adobe acrobat app for free however it requires 1,190 pesos/year in order to convert pdf to word or exel so I did purchase, unfortunately it did not work, instead it requires me to pay again. I paid that much for nothing?

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    Correct answer AnandSri

    Hi Preciousd,

    As I understand from the description above, you are not able to use the Adobe ExportPDF services which you purchased on your Adobe ID, Is that correct?

    As per the records, you have an active subscription of Adobe ExportPDF on your Adobe ID Using Adobe Export PDF

    To use the services, you can sign in to your account at https://cloud.acrobat.com/exportpdf with your Adobe ID and password

    With the free desktop version of Acrobat Reader DC, you can use the services of ExportPDF, make sure you are logged in with your Adobe ID in Acrobat Reader DC.

    Let us know how it goes.

    Regards,

    Anand Sri.

    2 replies

    AnandSri
    Community Manager
    AnandSriCommunity ManagerCorrect answer
    Community Manager
    September 12, 2017

    Hi Preciousd,

    As I understand from the description above, you are not able to use the Adobe ExportPDF services which you purchased on your Adobe ID, Is that correct?

    As per the records, you have an active subscription of Adobe ExportPDF on your Adobe ID Using Adobe Export PDF

    To use the services, you can sign in to your account at https://cloud.acrobat.com/exportpdf with your Adobe ID and password

    With the free desktop version of Acrobat Reader DC, you can use the services of ExportPDF, make sure you are logged in with your Adobe ID in Acrobat Reader DC.

    Let us know how it goes.

    Regards,

    Anand Sri.

    Ten A
    Community Expert
    Community Expert
    September 12, 2017

    Moved it from Acrobat Reader to Document Cloud PDF services.