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Participant
December 14, 2020
Question

Adobe Acrobat Pro 2017.011.30188 (Mac Version) update error

  • December 14, 2020
  • 1 reply
  • 358 views

I noticed the new update of Adobe Acrobat Pro 2017 of Mac Version (2017.011.30188) has something wrong happening.

When I extract one page from a PDF File and decide to save it as a single file, when I tap save button, Save as PDF window is open, but I could not continue to save it to a specific place and I have to close this window. After I tap "Save" again, tis issue appears once more and I wonder whether it is a bug in this new update.

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1 reply

Meenakshi_Negi
Legend
December 16, 2020

Hi Qianxin,

 

Thank you for reaching out.

 

As the "Save as PDF" window opens blank, please try the troubleshooting steps suggested in this help document:

https://helpx.adobe.com/acrobat/kb/blank-save-as-dialog-mac.html

Check if that resolves the issue.

 

Let us know how it goes.

 

Thanks,

Meenakshi