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December 14, 2020
Question

Adobe Acrobat Pro 2017.011.30188 (Mac Version) update error

  • December 14, 2020
  • 1 reply
  • 358 views

I noticed the new update of Adobe Acrobat Pro 2017 of Mac Version (2017.011.30188) has something wrong happening.

When I extract one page from a PDF File and decide to save it as a single file, when I tap save button, Save as PDF window is open, but I could not continue to save it to a specific place and I have to close this window. After I tap "Save" again, tis issue appears once more and I wonder whether it is a bug in this new update.

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1 reply

Meenakshi Negi
Community Manager
Community Manager
December 16, 2020

Hi Qianxin,

 

Thank you for reaching out.

 

As the "Save as PDF" window opens blank, please try the troubleshooting steps suggested in this help document:

https://helpx.adobe.com/acrobat/kb/blank-save-as-dialog-mac.html

Check if that resolves the issue.

 

Let us know how it goes.

 

Thanks,

Meenakshi