Adobe Acrobat Pro

Question

My adobe keeps shutting down shortly after I open it. Any suggestions as to what the problem may be, and how I can resolve this issue?

Meenakshi Negi · Answer

Hi Dominic23043262ipnw,

Thank you for reaching out, and sorry about the trouble caused.

Please try the troubleshooting steps suggested in the following help document: https://adobe.ly/4mXRvDf.

Try reinstalling the application using the following steps:
-Remove the application and run the cleaner tool (https://adobe.ly/47d8Oue).
-Reboot the machine
-Install Adobe Acrobat from the following page: https://adobe.ly/4mZGjpu.

If the issue still occurs, please collect the logs using the diagnostic tool and share the Log ID. We will get them checked.

Thanks,

Meenakshi

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