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alanw87753526
Participating Frequently
January 17, 2019
Question

Adobe Acrobat Pro DC - Sharing PDFs via DC - How Do I Set The Time Zone / Region?

  • January 17, 2019
  • 1 reply
  • 611 views

Adobe Acrobat Pro DC - Sharing PDFs via DC - How Do I Set The Time Zone / Region?

I send PDFs via Document Cloud within the UK but the messages with the downloadable link arrive in my contacts inboxes with a different Time Zone stated within the text body of the email.

E.g I just sent some reports out at 19:35 GMT but the emails say they were shared at 11:35am PST.

Where do I set the Time Zone in my Adobe settings?

Many thanks

Alan Watson

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1 reply

AkanchhaS8194121
Legend
January 25, 2019

Hi Alan,

I send PDFs via Document Cloud within the UK but the messages with the downloadable link arrive in my contacts inboxes with a different Time Zone stated within the text body of the email.

Are you using the "ShareFiles" feature of the Document Cloud web service Or send for signature ? Could you please share the exact workflow and the URL on which you are working on?

E.g I just sent some reports out at 19:35 GMT but the emails say they were shared at 11:35am PST.

Where do I set the Time Zone in my Adobe settings?

When you send a file, it picks the time set for your system. Please checked the system time as well as the time zone set up for email.

Regards,

Akanchha