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Richard262839247t7s
Participant
April 5, 2025
Answered

Adobe Acrobat Sign encrypted document forgot password

  • April 5, 2025
  • 1 reply
  • 274 views

How do I reset the password on a PDF document I own? (I no longer have the original password. Document was signed using Adobe Acrobat Sign.)

Correct answer Meenakshi Negi

Hi Richard262839247t7s,

 

Thank you for reaching out. 

 

If the document was signed using Acrobat Sign, the password cannot be changed. There is no option in Acrobat Sign to change the document password. For more information, please refer to the following help document: https://adobe.ly/44bJSmH. 

 

Let us know if you have any questions. 

 

Thanks,

Meenakshi

1 reply

Meenakshi Negi
Community Manager
Meenakshi NegiCommunity ManagerCorrect answer
Community Manager
April 7, 2025

Hi Richard262839247t7s,

 

Thank you for reaching out. 

 

If the document was signed using Acrobat Sign, the password cannot be changed. There is no option in Acrobat Sign to change the document password. For more information, please refer to the following help document: https://adobe.ly/44bJSmH. 

 

Let us know if you have any questions. 

 

Thanks,

Meenakshi

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