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jaanikas2014
Participant
Dec 17, 2014 12:55 PM UTC
Question

Adobe Acrobat XI Pro subscription cancellation

How to cancel a subscription to Acrobat XI Pro?

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4 replies

jaanikas2014Author
Participant
Dec 19, 2014 7:52 AM UTC

Adobe's website doesn't respond when you go to adobe.com and try to choose the country. It doesn't go further from there so I need to do some more research probably how to contact them and cancel the subscription.

Thank you for your help.

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jaanikas2014Author
Participant
Dec 17, 2014 1:56 PM UTC

From where did you cancel this? Adobe website doesn't seem to give the option.

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carrab
carrab
Participant
Dec 17, 2014 2:06 PM UTC

I did it on line and they said it would be done. unfortunately, the email was deleted (it was in spam and I did not notice, so when I closed it, it was gone) so I do not have the return number. I need to actually talk to someone and there seems no number available.

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carrab
carrab
Participant
Dec 17, 2014 1:50 PM UTC

I cancelled this and was promised a refund to my credit card. When will it appear, it has not yet come.

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