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latruk
Participant
Apr 1, 2015 4:35 AM UTC
Question

Adobe Acrobat XI Professional does not open.

Acrobat XI Professional does not open. Reader will not open PDF files.  Using Windows 7 Professional on Dell Reader does not open PDF Files.  I have uninstalled and re-installed twice.

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    12 replies

    pwillener
    pwillener
    Legend
    Apr 1, 2015 4:50 AM UTC

    What is your installed Acrobat XI version?  Reader XI version?

    Can you open Reader by itself?  If so, try to disable Protected Mode [Edit | Preferences | Security (Enhanced)].

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    latrukAuthor
    Participant
    Apr 2, 2015 4:52 PM UTC

    Ran Window program compatibility.  Changed settings for Acrobat X1 to always disable protected mode.  Did not work.  Received  Following Error MESSAGES:  BAD PARAMETER and Acrobat failed to connect to a DDE Server.  Latest version of Acrobat XI.  I downloaded from Creative cloud again this morning.  Deleted programs and re-installed from creative Cloud - April 2, 2015.

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    pwillener
    pwillener
    Legend
    Apr 3, 2015 4:01 AM UTC

    Warren Carter wrote:

    Received  Following Error MESSAGES:  BAD PARAMETER and Acrobat failed to connect to a DDE Server.

    Do you get this error from Reader or Acrobat?

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