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Participant
January 2, 2021
Question

adobe activation

  • January 2, 2021
  • 1 reply
  • 398 views

hello, I have adobe pro-2017, and is allowed to install on two computers.

my desktop has corrupted and I cannot start it anymore and is garbage.

my new laptop which I bought last October 2020 is unfortunately not working and was unopenable and I to return it to the store. the store gave me a new laptop now. I am trying to install my adobe pro and is telling me that I have already used the licenses and is not allowing me. so as I tried to mention my desktop is not working it is out of use and my laptop is returned to the store. please help me with how to contact adobe support service for a solution.

thanks

teclai

This topic has been closed for replies.

1 reply

try67
Community Expert
Community Expert
January 2, 2021

Try contacting them through these links:
https://helpx.adobe.com/contact.html
https://helpx.adobe.com/contact/phone.html

You need to ask for an activation count reset.

Participant
January 3, 2021

thank you so much.

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