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swiebe
Participant
February 15, 2019
Answered

Adobe Cloud Junk Mail Problem

No matter what I do, I can't seem to stop Adobe Document Cloud emails for PDF reviews and comments, etc, from going in my Junk Box. I am using Apple Mail. Any suggestions?

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    try67
    try67Correct answer
    Community Expert
    February 16, 2019

    Is the issue that it's emailing you at all, or that it goes in the Junk box? If the latter, this is something to ask in an Apple forum, as it has nothing to do with Adobe. You can probably define some kind of filter rule to prevent it from going there.

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    2 replies

    AkanchhaS8194121
    AkanchhaS8194121
    Legend
    February 19, 2019

    In addition to what "try67" mentioned above.

    Apart from the Document Cloud emails for review PDF, is there any other email from Adobe is going to the junk? As suggested, you might need to contact to Apple or check if there is any filter rule created by you previously.

    -Akanchha

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    try67
    Community Expert
    try67Community ExpertCorrect answer
    Community Expert
    February 16, 2019

    Is the issue that it's emailing you at all, or that it goes in the Junk box? If the latter, this is something to ask in an Apple forum, as it has nothing to do with Adobe. You can probably define some kind of filter rule to prevent it from going there.

    Translate
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