Skip to main content
darrenl20808703
darrenl20808703
Participant
April 7, 2016
Question

Adobe DC constantly crashing with Win 10

  • April 7, 2016
  • 1 reply
  • 478 views

I updated to Windows 10 and installed Adobe DC and the reader constantly crashes and freezes and I have to Alt Ctrl Del and close it on the task bar to get the program to close. It does it 5 times a day. I've uninstalled it and reinstalled 3 times. Can I get rid of the DC and just have the old version of reader?

    This topic has been closed for replies.

    1 reply

    Sarojini_Nagar
    Community Manager
    Sarojini_NagarCommunity Manager
    Community Manager
    April 8, 2016

    Hi darrenl20808703,

    We are sorry for the iinconvenience caused.

    Please try running this cleaner tool on your system: Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs

    Restart the system and reinstall Reader DC from this link : Adobe - Adobe Acrobat Reader DC Distribution

    Let me know if this helps.

    Regards

    Sarojini

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices