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bruceg626
Participant
November 14, 2018
Answered

Adobe document cloud.

  • November 14, 2018
  • 3 replies
  • 592 views

I created a pdf clicked on send,  it created a link I could forward. The file also appeared in Adobe document cloud. On the website i see the file on the home page but if I click on files, no file exist? How can I delete file, no right pane appears? Also if I open adobe on computer and click document file no files appear?

    This topic has been closed for replies.
    Correct answer AkanchhaS8194121

    Hi Bruceg,

    Sorry for the delay in response to your query.

    I created a pdf clicked on send,  it created a link I could forward. The file also appeared in Adobe document cloud. On the website i see the file on the home page but if I click on files, no file exist?

    You have generated a link for the pdf file to share it further, and the file appears on Adobe Document Cloud home page which is a "Recent Tab" where you can see all the recently viewed  PDFs. But when you click on the file and no file exist, that means that file has been deleted or moved from its original location (Adobe Document Cloud) where you have uploaded it initially.

    Look for the file under "Files Tab" of Document Cloud web interface- Adobe Document Cloud

    Regards,

    Akanchha

    3 replies

    AkanchhaS8194121
    AkanchhaS8194121Correct answer
    Legend
    November 26, 2018

    Hi Bruceg,

    Sorry for the delay in response to your query.

    I created a pdf clicked on send,  it created a link I could forward. The file also appeared in Adobe document cloud. On the website i see the file on the home page but if I click on files, no file exist?

    You have generated a link for the pdf file to share it further, and the file appears on Adobe Document Cloud home page which is a "Recent Tab" where you can see all the recently viewed  PDFs. But when you click on the file and no file exist, that means that file has been deleted or moved from its original location (Adobe Document Cloud) where you have uploaded it initially.

    Look for the file under "Files Tab" of Document Cloud web interface- Adobe Document Cloud

    Regards,

    Akanchha

    reneen50011099
    Participant
    November 14, 2018

    I haven't done anything to my computer. I went on this one web last night said they could keep me from have ads, I need to delete it but I don't know how. You can access to my account I am sorry this happened.  Feel free to contact me if needed. Thank you Renee

    reneen50011099
    Participant
    November 14, 2018

    Ok sounds great, so do I just back out here