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johnk97277171
Participant
February 6, 2018
Answered

Adobe Export PDF

  • February 6, 2018
  • 1 reply
  • 784 views

Hi I subscribed to and downloaded adobe export pdf to my computer as an annual licence subscription :-

Unfortunately my computer was damaged by lightning strike and I have been trying to contact Adobe to find how to download this programme again.

Their help pages only seem to allow me to access a forum and not direct chat !   can anyone help me with this please ?

    This topic has been closed for replies.
    Correct answer AnandSri

    Hello johnk97277171

    As per the description above, you are not able to download the Adobe ExportPDF as an application on your computer, Is that correct?

    Adobe ExportPDF is an online Adobe Document Cloud service and it cannot be downloaded as an application, however, you can access the services through a browser and can be accessed through desktop and mobile app Adobe Reader DC.

    Use the URL to access the service on a browser https://cloud.acrobat.com/exportpdf with your Adobe ID and password.

    You can also use the free desktop version of Adobe Reader DC to access the services, download and install Adobe Reader DC https://get.adobe.com/reader/enterprise/

    "Sign in" with your current Adobe ID and password and use the service.

    For troubleshooting, you may refer to Troubleshooting Create PDF, Export PDF, Adobe Send, Fill & Sign … services(PDFPack or Document Cloud Services).

    Let us know how it goes.

    Regards,

    Anand Sri.

    1 reply

    AnandSri
    Community Manager
    AnandSriCommunity ManagerCorrect answer
    Community Manager
    February 6, 2018

    Hello johnk97277171

    As per the description above, you are not able to download the Adobe ExportPDF as an application on your computer, Is that correct?

    Adobe ExportPDF is an online Adobe Document Cloud service and it cannot be downloaded as an application, however, you can access the services through a browser and can be accessed through desktop and mobile app Adobe Reader DC.

    Use the URL to access the service on a browser https://cloud.acrobat.com/exportpdf with your Adobe ID and password.

    You can also use the free desktop version of Adobe Reader DC to access the services, download and install Adobe Reader DC https://get.adobe.com/reader/enterprise/

    "Sign in" with your current Adobe ID and password and use the service.

    For troubleshooting, you may refer to Troubleshooting Create PDF, Export PDF, Adobe Send, Fill & Sign … services(PDFPack or Document Cloud Services).

    Let us know how it goes.

    Regards,

    Anand Sri.

    johnk97277171
    Participant
    February 6, 2018

    Ah yes !

    Being an old ‘bugga’ (73) I should have realized that the days of downloading programmes was long gone - Thanks for your help.

    Regards,

    John Kelly.