Adobe Export PDF

Forum|Forum|7 years ago
June 12, 2018
2 replies
438 views

When I select convert it takes me to the web page to purchase the subscription that I am using.

ExportPDF

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J

jb3407Author

Participant

Why am I directed to a Forum when I purchase a subscription that is not working? I need help to get the documents converted from PDF to Word and I do not have the time to wait for responses on a forum type format.

John T Smith

Community Expert

Be sure to remain signed in with your Adobe ID before accessing the link below

-you must also allow 'cookies' in your web browser for this to work

https://helpx.adobe.com/contact/support.html

John T Smith

Community Expert

Revert to trial https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html

-and troubleshooting FAQ https://forums.adobe.com/thread/1962238

-and https://helpx.adobe.com/creative-cloud/kb/cloud-website-shows-trial-purchase.html

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