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guruterak46442831
Participant
January 24, 2019
Answered

Adobe Export PDF is not converting files to Word

  • January 24, 2019
  • 4 replies
  • 1694 views

I've been using Adobe Export PDF for years. I had 6 pdfs to convert to Word. 4 of the pdfs converted, 2 will not. They just sit there. Is there a fix?

Nevermind. As soon as I finally asked this question, now it's working.

    This topic has been closed for replies.
    Correct answer AkanchhaS8194121

    Hi guruterak46442831

    Glad that you have figured out the solution. There might be some intermittent issue with the service.

    If there's anything else that we can help you with, please do let us know.

    Thanks,

    Akanchha

    4 replies

    Participant
    August 19, 2022

    Unable to convert documents because I have been asked to pay for what I have already paid for?

    Can I speak with your sales people please?

     

    Meenakshi Negi
    Community Manager
    Community Manager
    August 31, 2022

    Hi Cosmas25720953kecr,

     

    Sorry for the delay in response.

     

    We did check your account with the email address used to sign in here on the community page.

    There is no active subscription in your account.

     

    Please let us know if you are using the subscription using the alternate email address and still experiencing the issue.

     

    NOTE: do not share your email address or personal information on the community pages or other public websites.

     

    Thanks,

    Meenakshi

    Participant
    April 21, 2022

    I am not able to convert files from Pdf to word and asking me to have a new subscription and a free trial for one week ??? I was not able to sign as well.

    Participant
    August 19, 2022

    Manal"  Pls send me the key strokes to prvent Adobe to stop making all my downloads converted to PDF files before I open them....I am needing to be able to send and receive Word docs that are reasier to edit when in Word not in PDF folders.  Many thx.  Vb, John Oler

    [Personal details removed by moderator: Please do not share your personal information on public platform]

    Meenakshi Negi
    Community Manager
    Community Manager
    August 20, 2022

    Hi John,

     

    Thank you for reaching out.

     

    Would you mind sharing more details about the workflow you are looking for?

    Are you downloading files in PDF format or other formats?

    If you are downloading the PDFs, there is nothing we can do. You will either need to convert them to Word files.

    Or you may try opening them using MS Word directly.

    Check if that helps. 

     

    Thanks,

    Meenakshi

    AkanchhaS8194121
    AkanchhaS8194121Correct answer
    Legend
    April 27, 2019

    Hi guruterak46442831

    Glad that you have figured out the solution. There might be some intermittent issue with the service.

    If there's anything else that we can help you with, please do let us know.

    Thanks,

    Akanchha

    kglad
    Community Expert
    Community Expert
    January 25, 2019