Skip to main content
Uninstall_Acrobat_XI_Pro
Uninstall_Acrobat_XI_Pro
Participant
September 17, 2015
Answered

Adobe Export PDF Subscription Issue

  • September 17, 2015
  • 1 reply
  • 455 views

I purchased an Annual Adobe Export PDF subscription on September 5, 2015, which gave you the option to cancel the subscription within14 days of the order for a full refund.  Today is September 16, 2015 and I cancelled the subscription on the Adobe website.  However, the cancellation page indicates that my subscription will not be cancelled until September 5, 2016.  It is still within the 14 day period.  I want a refund of the $23.88 that I paid.  What's the deal here?:  Please respond with help ASAP.  Thanks.

Pat in Marietta, GA

This topic has been closed for replies.
Correct answer shiptis93429587

Hi,

Kindly refer to the following document : Cancel your membership or subscription | Acrobat, Document Cloud PDF services

You could also contact support for the same : Contact Customer Care

Regards,

Shipti

1 reply

shiptis93429587
Adobe Employee
shiptis93429587Correct answer
Adobe Employee
September 17, 2015

Hi,

Kindly refer to the following document : Cancel your membership or subscription | Acrobat, Document Cloud PDF services

You could also contact support for the same : Contact Customer Care

Regards,

Shipti

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices