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V
v-2debeh
Participating Frequently
August 29, 2025
Question

Adobe Extension post August update unable to open pdf file in Edge nor Chrome.

  • August 29, 2025
  • 1 reply
  • 270 views

Hi Team,

The Adobe extension was updated to version 25.8.2 yesterday, and since then, I’ve been unable to open files in both Edge and Chrome. I’ve checked with friends and others, and they’re all experiencing the same issue. It appears to be a bug in this update, similar to what happened with the July release.

many users facing same probem similar to July update Re: Issue with Adobe Extension Causing PDF Display... - Adobe Product Community - 15409207

1 reply

S_S
Community Manager
S_SCommunity Manager
Community Manager
September 1, 2025

Hi @v-2debeh,

 

Thanks for reporting this, and sorry for the trouble with using the Acrobat Extension.

 

We have forwarded this to the development team, and they are working on it.

 

Please allow us some time to get this checked and circle back to you.


Regards,
Souvik.

V
v-2debehAuthor
Participating Frequently
September 1, 2025

Thank you Souvik

Regards,

Deepak

V
v-2debehAuthor
Participating Frequently
September 9, 2025

Hi @S. S ,

 

Any other reports on teh same issue? 

Regards,

Deepak

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