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Participating Frequently
Aug 29, 2025 2:03 PM UTC
Question

Adobe Extension post August update unable to open pdf file in Edge nor Chrome.

Hi Team,

The Adobe extension was updated to version 25.8.2 yesterday, and since then, I’ve been unable to open files in both Edge and Chrome. I’ve checked with friends and others, and they’re all experiencing the same issue. It appears to be a bug in this update, similar to what happened with the July release.

many users facing same probem similar to July update Re: Issue with Adobe Extension Causing PDF Display... - Adobe Product Community - 15409207

5 replies

Souvik Sadhu
Legend
Sep 1, 2025 9:58 AM UTC

Hi @v-2debeh,

 

Thanks for reporting this, and sorry for the trouble with using the Acrobat Extension.

 

We have forwarded this to the development team, and they are working on it.

 

Please allow us some time to get this checked and circle back to you.


Regards,
Souvik.

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v-2debehAuthor
Participating Frequently
Sep 1, 2025 6:08 PM UTC

Thank you Souvik

Regards,

Deepak

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v-2debehAuthor
Participating Frequently
Sep 9, 2025 8:57 AM UTC

Hi @S. S ,

 

Any other reports on teh same issue? 

Regards,

Deepak

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