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jazuli14
Participant
April 12, 2015
Answered

Adobe keeps giving me "Unsupported Country" but I live in the US

  • April 12, 2015
  • 1 reply
  • 531 views

I have lived in many countries and my Adobe ID was set up some time ago, either when I was living in Canada or in the UAE. I now live in the US, and there doesn't seem to be a way to update my profile to the US. I changed my mailing address Zip Code as well as my region setting... no luck. Any ideas?

Thanks,

Citizen of the World

This topic has been closed for replies.
Correct answer Amiable_contributors1587

Due to tax reasons, it's not possible to change the country associated with an existing Adobe ID. As a workaround, you can create a new Adobe ID with the email address that is associated with your current Adobe ID.

See: Change the country associated with your Adobe ID

1 reply

Amiable_contributors1587
Amiable_contributors1587Correct answer
Participating Frequently
April 13, 2015

Due to tax reasons, it's not possible to change the country associated with an existing Adobe ID. As a workaround, you can create a new Adobe ID with the email address that is associated with your current Adobe ID.

See: Change the country associated with your Adobe ID

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