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Participant
Nov 13, 2014 12:50 PM UTC
Question

Adobe PDF Export not working

Every time I try to convert a doc I get the following message . . ."An error occured while trying to access the service" If it's going to do this every time then I want my money back as it's worthless to me.

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    2 replies

    Inspiring
    May 15, 2015 10:18 PM UTC

    [discussion moved to Document Cloud PDF services forum]

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    Adobe Employee
    Nov 14, 2014 12:34 PM UTC

    Hi,

    Are you trying to convert your files from within Adobe Reader? If so, please make sure that you have the most current version by choosing Help > Check for Updates. Earlier versions of Reader could cause the specific error that you're reporting.

    Thanks

    Jat

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