adobe pdf pack not converting pdf to ppt

Forum|Forum|8 years ago
December 6, 2017
1 reply
552 views

i just purchased adobe pdf pack on the premise that i could convert pdf to powerpoint (see https://acrobat.adobe.com/us/en/landing/exportpdf-pricing-b.html) however when i tried to do the conversion i received an error message saying my file was not supported. when i logged in to my plan i then discovered that according to my online service subscription i need to pay a further £4.59/month for this capability.

please clarify the contradiction and advise how to convert pdf to ppt

[ Moderator: Moved to a more appropriate forum ]

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Correct answer Dov Isaacs

Adobe Customer Service improperly sent you here!!

Call them again and if the agent is unable or unwilling to assist you directly, ask for their supervisor and escalate.

- Dov

G

gkaiseril

Inspiring

This is a User 2 User, U2U, forum. You need to speak to Adobe Customer Service about this issue.

L

lh66925428Author

Participant

well that's really f*cking unhelpful because Adobe customer service

directed me here! so what now?

G

gkaiseril

Inspiring

Adobe Customer Service is really poor. Explain to them you paid them for a service and either they can provide or you will ask your credit card company to reverse the charge since they cannot provide the service.

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