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dawnw54637672
Participant
October 10, 2018
Answered

Adobe PDF Pack - Transfer subscription from one laptop to its new replacement.

  • October 10, 2018
  • 2 replies
  • 3557 views

I recently purchased a new laptop as replacement for one which is no longer operational. I need to download/transfer my subscription Adobe PDF Pack to the new machine. No where in my Adobe Account do I see where I was ever asked for information about the old laptop and I have had the PDF Pack since 2016. Instructions I have found on line refer to a block where I am to deactive the old laptop, etc. Anyone know how to help a technically challenged retired lady with this problem?

This topic has been closed for replies.
Correct answer AkanchhaS8194121

Hi Dawnw,

This is not very complicated to start you old (Adobe PDF Pack) subscription on new computer. This is not the license that you need to deactivate from previous computer to install on new one.

As Adobe PDF Pack is an online service which doesn't depend on number of activation, so you can use it on as many computer you want it. You just need to follow few steps to get it done.

1- PDF Pack is an online service that you can use online via: Adobe Document Cloud

2- Or you can also use the services through free desktop version of Adobe Acrobat  Reader DC: Adobe Acrobat Reader DC Install for all versions

3- “Sign In” using the email (Adobe ID) under which you have subscription registered.

4- For detailed description of how to use the PDF Pack service, you may refer to-  How to Use Adobe PDF Pack

You may refer to the following link for any troubleshooting: Troubleshooting Create PDF, Export PDF, Adobe Send, Fill & Sign … services(PDFPack or Document Cloud Services).

Let us know if it still doesn't work.

Regards,

Akanchha

2 replies

AkanchhaS8194121
AkanchhaS8194121Correct answer
Legend
October 19, 2018

Hi Dawnw,

This is not very complicated to start you old (Adobe PDF Pack) subscription on new computer. This is not the license that you need to deactivate from previous computer to install on new one.

As Adobe PDF Pack is an online service which doesn't depend on number of activation, so you can use it on as many computer you want it. You just need to follow few steps to get it done.

1- PDF Pack is an online service that you can use online via: Adobe Document Cloud

2- Or you can also use the services through free desktop version of Adobe Acrobat  Reader DC: Adobe Acrobat Reader DC Install for all versions

3- “Sign In” using the email (Adobe ID) under which you have subscription registered.

4- For detailed description of how to use the PDF Pack service, you may refer to-  How to Use Adobe PDF Pack

You may refer to the following link for any troubleshooting: Troubleshooting Create PDF, Export PDF, Adobe Send, Fill & Sign … services(PDFPack or Document Cloud Services).

Let us know if it still doesn't work.

Regards,

Akanchha

kglad
Community Expert
kgladCommunity Expert
Community Expert
October 11, 2018

your subscription is not linked to your computer.  ie, you can use any compatible computer.

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